Frequently Asked Questions

Everything you need to know about your Ish Guitars purchase.

What is your return policy for apparel and accessories?

We offer a 30-day return window for all unworn and unwashed items. Products must be returned in their original packaging with tags attached to be eligible for a full refund.

How long does shipping take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but usually range from 7-14 business days.

Do you offer international shipping?

Yes, we ship our fashion collections worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred upon arrival.

How do I determine my correct size?

Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Affirm.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your delivery progress.